A collection order is a request that new or returning boxes and files be transported from your location to an Iron Mountain storage facility. You specify the number of boxes and files to be collected, grouped by the type of container. The Collection Order wizard ensures that you have entered the appropriate order information, specified collection details such as priority, courier and order instructions, and have had opportunities to review the order for accuracy.

Customers who contract for Iron Mountain's Vault Collection Service are able to place a collection order utilising this service. The vault collection service provides direct transport of tapes between the customer site and a secure Iron Mountain vault by a dedicated Iron Mountain vehicle. No other stops are made; assets belonging to other customers are not carried in the vehicle. A customer that contracts for the vault collection service is able to create a single collection order that includes both vault collection and regular box and file collection.

1. Select Records Management | Collections, Add Records | Quick Collection Order. The Quick Collection screen opens.
2. Select a Customer.

3. For each type of file or box to be picked up, type the number of New and Refile items.
4. Click Add to Basket. Iron Mountain Connect Records Management increments your basket by one for each type of new AND refile itemon the order. For example, your basket is incremented by one whether you add a single standard box or four standard boxes.
5. Next, the CollectionOrder wizard leads you step-by-step through the order process starting with Collection Order Wizard Step 1: Collection Order Basket Items.